How does your process work?
Let’s look at seven steps that turn your dreams into realities, comfortably.
Step 1 – Give us a Shout
Speak with a team member and briefly describe your project vision. Your project is now started! A renovation consultant will return your call within a few business days to schedule a meeting.
Step 2 – Wanna Meet?
One of our very experienced representatives will meet with you to listen to your needs. Our goal is to start a long-lasting relationship right from day one. You will be impressed with our team from the first time you call, email or visit. Our team members are friendly, knowledgeable and interested in providing creative, solid recommendations towards your goals.
Step 3 – Designs and More Consultation
Moving forward with your renovation from the discussion stage means putting pen to paper (these days usually a mouse click or two) and creating an ideal, creative and accurate layout to baseline the scope of the project. To do this, a site measure is required. We measure every nook and cranny in the place! A professional existing and proposed layout is generated from these measurements. The estimation team gets busy crunching numbers and a detailed budget with construction category breakdown is provided to give you a better idea of your project costs. We will often initiate a trade visit where sub trades meet with us at your project location. We provide the trade experts (such as plumbers and electricians) with all of the required project information. This also provides you with a great opportunity to meet the sub trades who will help deliver project perfection.
Step 4 – The Seriously Friendly Contract
Once again you’ll meet with your DUO rep for a presentation of your proposal. We will walk you through a very detailed list of activities line by line and answer any more questions or concerns you may have along the way. Some items in the contract might change during this meeting and that is okay! We will adjust accordingly to make sure you’re comfortable with every aspect of your project. When you are confident in the proposal we ask you sign the contract and provide a 10% deposit. Now you are part of the DUO Building family. Your project is immediately lined up for a start date and one step closer to completion
Step 5 – Can I Introduce Myself?
A project team leader will contact you (often the same guy you already know) to set the official start date. On that day we will show up to your door armed with the required equipment to start protecting your house from renovation activities. Before prepping the renovation you’ll meet the lead carpenter who is responsible for the most important part: building your dream. A DUO Cloud account is set up for you to easily check the project schedule and view any documents or photos relevant to your project.
Step 6 – We build it
It is that simple. Working with you every step of the way.
Step 7 – Final Walk Through
Upon completion, our project team leader meets with you for a walk through of the project ensuring all goals are met. Six months later we call to ensure you are still satisfied with the finished product. We also provide a three-year warranty on our workmanship. We are famous for our no-hassle service well after we leave. You truly have peace of mind when you choose DUO Building as your contractor.